Schedule, dispatch, track and invoice — mobile-first field service management software built for Indian SMBs. Reduce missed visits, cut paperwork, and boost your first-time-fix rates.
Most field service teams struggle with coordination, visibility, and manual processes. Here's what we help you solve:
Lack of real-time coordination leads to frustrated customers and repeated visits, hurting your bottom line.
Manual paperwork slows down invoicing, creates errors, and makes it hard to track job profitability.
Without real-time tracking, you can't optimize routes, manage inventory, or provide accurate ETAs to customers.
Everything you need to run efficient field operations — from job scheduling to payment collection, all in one integrated platform.
Smart auto-dispatch rules, drag-drop scheduling, and skill-based technician matching.
Multi-stop routing with real-time traffic data and accurate customer ETAs.
Offline-first mobile app with job notes, checklists, and digital forms.
Photos, OTP verification, digital signatures, and instant invoice generation.
Real-time inventory tracking, parts consumption, and automatic restocking alerts.
Automated SLA monitoring, escalation workflows, and performance alerts.
Real-time GPS tracking, geofenced job verification, and location history.
WhatsApp templates, SMS reminders, and automated status updates.
Seamless integration with NextWeb BillDesk and automated payment tracking.
First-time fix rates, utilization metrics, MTTR analytics, and SLA dashboards.
Streamlined workflow from job creation to payment collection. Designed to reduce manual work and improve customer satisfaction.
Customer requests come via phone, WhatsApp, or web portal. System auto-creates work orders with all details.
Smart dispatch assigns the right technician based on skills, location, and availability. Route optimization reduces travel time.
Technician completes job using mobile app, captures photos, gets customer signature, and updates status in real-time.
Auto-generate invoice with parts used, send to customer via WhatsApp/SMS, and track payment status.
See how NextWeb FieldOps can reduce your operational complexity and boost customer satisfaction.
Watch DemoFollow a complete job lifecycle from creation to payment collection
Customer request via WhatsApp
Auto-assigned to nearest tech
Live tracking & updates
Invoice sent & paid
Whether you run appliance repair, telecom installations, or multi-service operations, NextWeb FieldOps adapts to your specific industry needs.
AC repair, washing machine service, refrigerator maintenance — track parts, manage warranties, and ensure customer satisfaction.
Broadband setup, cable installation, network troubleshooting — optimize routes and improve first-time fix rates.
Regular maintenance contracts, emergency repairs, seasonal servicing — manage recurring schedules and SLAs.
Emergency repairs, installation work, maintenance contracts — dispatch nearest available plumber with required tools.
Last-mile delivery, installation services, pickup & returns — optimize routes and provide accurate delivery windows.
Companies offering multiple services — unified platform to manage different service types with specialized workflows.
From single-city operations to multi-location service chains, NextWeb FieldOps scales with your business growth.
Start Free TrialNextWeb FieldOps connects with your existing tools and services. Built for the Indian market with WhatsApp, UPI, and local service providers.
Seamlessly track parts consumption and auto-update stock levels
Automated invoicing and payment collection with UPI support
Send job updates, ETAs, and invoices directly via WhatsApp
Real-time routing, traffic data, and location services
Barcode scanning, camera, GPS, and offline capabilities
Sync customer data and job history with existing systems
Multi-provider SMS integration for notifications and OTPs
REST APIs for custom integrations and third-party apps
Our team handles the integration process. Most setups are completed within 24-48 hours with minimal downtime.
See how field service companies are improving efficiency and customer satisfaction with NextWeb FieldOps.
"NextWeb FieldOps transformed our AC service business. We've reduced missed appointments by 30% and our customers love getting real-time updates via WhatsApp."
Owner, Cool Air Services
Mumbai
"The mobile app works perfectly even in areas with poor network. Our technicians can complete jobs offline and sync later. Game changer for rural installations."
Operations Manager, TechConnect
Bangalore
"Route optimization has saved us ₹50,000 monthly in fuel costs alone. Plus the automatic invoicing through BillDesk has improved our cash flow significantly."
Director, Metro Maintenance
Delhi
Trusted by 500+ service businesses
Choose the plan that fits your team size and requirements. All plans include mobile apps, WhatsApp integration, and 24/7 uptime.
Perfect for small field teams
For growing service businesses
Advanced features & custom integrations
Get answers to common questions about NextWeb FieldOps features, pricing, and implementation.
Our team is here to help you choose the right plan and get started with NextWeb FieldOps.